Uber Breaks Silence on Undercover Cops Posing as Their Drivers

Uber Denies Having Undercover Cops Posing as Their Drivers

The ride-hailing company Uber said they employ an independent third party to verify the onboarding process of new drivers on their platform to eliminate individuals with hidden agendas – the company told The Kenyan Wall Street.

In light of recent anti-government protests, concerns have arisen on social media in Kenya, with suspicions that police officers or government agents might be creating accounts on ride-hailing apps.

They could gather information from passengers discussing the protests by posing as regular cab drivers. Some have even speculated that authentic cab drivers may be renting out their vehicles to law enforcement for this purpose, causing public alarm.

Uber has moved to dispel these allegations, saying they have stringent verification procedures for genuine drivers.

Also Read: Uber suspends operations in Tanzania indefinitely over price regulations

Their “Real-Time ID Check” feature prompts drivers to take random selfies, which are then verified using facial recognition technology against the company’s database.

“Safety is a key priority at Uber and it is important to note that it is difficult for a driver to sign up and start driving on the same day due to the nature of our thorough onboarding process, which includes two background checks and two vehicle inspections,” said the Uber spokesperson who spoke to the news outlet.

Uber said it maintains a strict stance against account sharing, citing it as a breach of their Community Guidelines and undermining the trust they have built over the years.

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Lawrence Baraza

Lawrence Baraza is a dynamic journalist currently overseeing content at Metropol TV Digital. With a keen focus on business news and analytics, Lawrence guides the platform in delivering insightful, data-driven content that empowers its audience to make informed decisions. Lawrence’s commitment to quality and his ability to anticipate market trends make him a key figure in the digital media landscape. His work continues to shape the way business news is consumed, making a significant impact in the field.

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