In this year’s Customer Service Week celebration, we have a specific focus in mind, given the evolving landscape of the Credit industry.
As Kenyans find themselves in an environment driven by risk assessment, it’s important to take note of recent developments.
The Central Bank of Kenya (CBK) approved pricing formulas for several banks, which means that they are now determining interest rates based on a customer’s credit score.
“In this risk-based pricing environment, it’s crucial for customers to be aware of their credit scores. Knowing your credit score empowers you to engage in negotiations with lenders, ensuring that you can maximize the value of your credit score. With a good score, you can shop around and secure the best interest rates available in the market.”
This is a significant shift in our industry, and we want to ensure that all of you are well-informed and prepared to make the most of this new system. Super September provides us with the perfect platform to educate and assist you in navigating these changes effectively.
We appreciate your continued support and trust in our services. Together, we can embrace this new era of risk-based pricing and make informed financial decisions that benefit us all. Thank you for being a part of Super September 2023.