KRA to refund taxes paid by mistake; how to claim

The Kenya Revenue Authority (KRA) has introduced a new menu on its iTax portal where taxes paid erroneously can be claimed.

The taxman has enhanced the system under its sub-menu – refunds to include “taxes paid in error

“The system will allow taxpayers to submit an application for a refund of the tax paid in error for major tax heads (i.e. VAT, income tax, turnover tax, withholding taxes etc.) which will then be subjected to an approval process within the iTax refunds module” said KRA.

How to Apply

The provision is only online-enabled on iTax portal.

Key in your User ID, password and security stamp query. Click login

Head over to the Refund tab and click on Refund on Tax Paid in Error.

You’ll be required to key in details such as applicant type, taxpayer pin, bank name, branch name, account number and name, and the city you’re located in.

On the claim details section, select the tax obligation and reason, upload the document providing requisite evidence and indicate the period of which the taxes were paid by mistake.

Enter the refund claim amount then click submit.

The refund measure is enabled through the Finance Act 2022 which introduced avenue for refunds of mistaken taxes payed to KRA.

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Lawrence Baraza

Lawrence Baraza is a dynamic journalist currently overseeing content at Metropol TV Digital. With a keen focus on business news and analytics, Lawrence guides the platform in delivering insightful, data-driven content that empowers its audience to make informed decisions. Lawrence’s commitment to quality and his ability to anticipate market trends make him a key figure in the digital media landscape. His work continues to shape the way business news is consumed, making a significant impact in the field.

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