
The Kenya Revenue Authority (KRA) has introduced a new menu on its iTax portal where taxes paid erroneously can be claimed.
The taxman has enhanced the system under its sub-menu – refunds to include “taxes paid in error”
“The system will allow taxpayers to submit an application for a refund of the tax paid in error for major tax heads (i.e. VAT, income tax, turnover tax, withholding taxes etc.) which will then be subjected to an approval process within the iTax refunds module” said KRA.
How to Apply
The provision is only online-enabled on iTax portal.
Key in your User ID, password and security stamp query. Click login
Head over to the Refund tab and click on Refund on Tax Paid in Error.
You’ll be required to key in details such as applicant type, taxpayer pin, bank name, branch name, account number and name, and the city you’re located in.
On the claim details section, select the tax obligation and reason, upload the document providing requisite evidence and indicate the period of which the taxes were paid by mistake.
Enter the refund claim amount then click submit.
The refund measure is enabled through the Finance Act 2022 which introduced avenue for refunds of mistaken taxes payed to KRA.