Kenya Power to clear electricity connection backlog in 90 days

Kenya Power is implementing a Rapid Results Initiative (RRI) to fast-track meter installation for new connections across the country.

Speaking at Stima Plaza during an event to kick start the Customer Service Week, Kenya Power’s Managing Director & CEO, Dr. (Eng.) Joseph Siror said that the initiative will see pending connections cleared within 90 days.

“In the recent past, we have experienced challenges with the procurement of critical materials which has negatively impacted our drive to onboard new customers. I am happy to note that these challenges have been addressed and we have started receiving meters, which we are deploying to clear pending connections,” said Dr. (Eng.) Siror.

During the period, the Company will connect over 320,000 customers using meters that were procured recently. Currently, the total pending new connections stand at 236,924. Through the RRI that commenced this week, the Company has installed 10,759 meters for new connections.

Despite the Company’s campaign to raise the national electricity access rate, many customers have been forced to wait for long periods as protracted court battles hindered procurement of meters and other materials.

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Lawrence Baraza

Lawrence Baraza is a dynamic journalist currently overseeing content at Metropol TV Digital. With a keen focus on business news and analytics, Lawrence guides the platform in delivering insightful, data-driven content that empowers its audience to make informed decisions. Lawrence’s commitment to quality and his ability to anticipate market trends make him a key figure in the digital media landscape. His work continues to shape the way business news is consumed, making a significant impact in the field.

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