Sylvia Mulinge exits Safaricom after a 16-year stint to join MTN Uganda as CEO

Sylvia Mulinge will be leaving Safaricom PC this September after a 16-year stint at Kenya’s largest telco.

She will be joining MTN Uganda as the Chief Executive Officer.

Mulinge will replace Wim Vanhelleputte who will step up to the Group’s senior management as the Operations Executive, Markets.

Safaricom’s CEO Peter Ndegwa has credited her with leading the digital transformation of the company into its current path where it seeks to become a technology company.

“Sylvia is a purpose led and impact-driven business leader. She lived the Safaricom purpose of transforming lives of our customers using technology as an enabler of positive change,” he said in a statement.

Mulinge is currently the Chief Customer Business Officer responsible for mobile data, mobile voice, fixed data and digital services.

She is also in charge of Consumer Value Management Brand Marketing & Communications and Brand Experience.

Mulinge had previously served as the Chief Customer Officer and was in charge of customer experience.

she joined Safaricom from Unilever in 2006 as a Prepay Product Manager.

She has risen through the ranks, serving various roles including Head of Retail and Director of Enterprise Business.

She holds a Bachelors of Science degree from the University of Nairobi.

Mulinga sits on various local boards and is also the Vice Chair of the UN Women Unstereotype Alliance.

Lawrence Baraza

Lawrence Baraza is a prolific writer with competencies in Digital Media, Print, and Broadcast. Baraza is also a Communication Practitioner currently spearheading Digital content on Metropol TV's Digital Desk.

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