Zoho Unveils Unified Communications Platform, Launches New Collaboration Tech

Zoho Unveils Unified Communications Platform, Launches New Collaboration Tech

Zoho Corporation unveiled its unified communications platform, Trident, for easy communication across channels by reducing tool ambiguity, and improving an organization’s overall digital adoption.

Trident is Zoho’s first native desktop app that unifies mail, messages, audio/video calls, calendars, tasks, and more in one place.

Establishing itself as a central work hub or virtual headquarters, Zoho Workplace is a unified office platform that combines collaboration, productivity, and communications tools.

It is now a flexible, full-featured business mail and cloud office suite that is built on a common data model and unified through search and AI, enabling users to operate collaboratively and seamlessly through applications.

“The goal of Zoho Workplace is to enable businesses to unify their work to a point where the line between apps disappears. It is heartening to see so many new businesses join the Zoho family, using Zoho Workplace as their customizable center of gravity,” said Veerakumar Natarajan, Country Head, Zoho Kenya

Zoho Workplace has grown 30 percent year-over-year with a rapidly expanding global user base of over 16 million, Workplace continues to revolutionize the way teams work together.

Workplace is among the top five products in Kenya where it has seen a customer growth of 32%.

The predominant industries driving this trend are IT, Insurance, Finance, Non-IT Professional, Retail, Real Estate.

The growth is attributed to increasing business demand for simplified, streamlined solutions that maintain utmost standards for user privacy as well as rising costs from other collaboration platform providers.

Additionally, migrations from Google, Microsoft and GoDaddy to Zoho Workplace almost doubled in 2022 globally.

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Lawrence Baraza is a prolific writer with competencies in Digital Media, Print, and Broadcast. Baraza is also a Communication Practitioner currently spearheading Digital content on Metropol TV's Digital Desk.

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