Sanlam General Insurance has launched Sanlam road assistance, a comprehensive private motor insurance service geared towards improving the experience of its motor insurance customers.
The service will provide road assistance including on spot accident assessment, free post-accident support, private towing as well as an optional add on for courtesy cars and taxi service to its comprehensive customers.
While speaking during the launch, recently appointed Sanlam General Insurance CEO, Ms. Caroline Laichena said the introduction of this service is in line with the company’s efforts to continuously improve the experience of their customers through innovation in keeping with the evolving needs of its consumers.
The service which is currently available in Nairobi and its environs within a 100km by road is set to be available across major towns in the country by March next year.
Besides the road assistance, Sanlam has also introduced a digital valuation process for all comprehensive insurance covers, simplifying the vehicle valuation process and saving the customer valuable time.
The service is meant to take valuation to customers increasing their level of convenience.